Home > Support > Frequent Questions > Pre sale Is it necessary to select customer display (Pole, secondary monitor) for your pos system?
Is it necessary to select customer display (Pole, secondary monitor) for your pos system?
There are 3 Kinds of Pos hardware: Single monitor Pos without customer display, the Pos with customer pole and Dual monitors’ pos with secondary monitor for different situation.
The basic customer display function:
1.It can show the transaction details to customers, convenient for customer to confirm the order and payment.
2.Showing the Advertisement to show latest promotions and culture of your company.
The functions customer Pole display can realize:
1.LED pole: it just can show the price to customers
2.VFD pole, it can show the item name, quantity and price with program.
The functions Secondary monitor customer display can realize:
1.If the secondary monitor content is synonous with primary monitor (the same content for customers and operator), it can show much more order information, such as picture, quantity, unit price, total price, time and position…, it is widely used in ticket center, cinema…
2. If the secondary monitor content is asynonous with primary monitor (the content is different for customers and operator), it can play the video or pictures to show promotion and activities culture for customers. it is widely used in milk shop, KFC fast food restaurant, cosmetic shop, clothing shop…
The payment need to be done first by customers at front counter and then the seller start to prepare food- order delivery, such as fast food, ticket center…
Under this situation, the customer display is necessary because the customer should check and confirm the order (unit price, total price) by customer display.
Waiter need go to customers to get the payment after the seller delivery the food or service, such as restaurant, salon center…
Under this situation the customer display is not integrant, because the customers are not near POS system and confirm the order not by Pos system, BUT by the face to face communication with waiter.
After the service is delivered the waiter will bring transaction receipt printed by pos receipt printer to customer’s seat and let customers confirm and arrange payment. It is widely used in restaurant, salon center…
Customers need go to front counter to arrange the payment by themselves after the seller delivery the food or service, such as hotel…
Under this situation, the customer display is necessary because this time the customers can check the order or see the promotion by POS system.
So please select the suitable pos with different situation as following:
1. Single monitor without customer display, please check touch screen pos system hardware.
2. The Pos with customer pole, please check touch screen pos system.
3. Dual monitors’ pos with secondary monitor, please check touch screen pos terminal.
Maybe you are also interested in: